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Frequently Asked Questions

How long does it take for my order to arrive?

Orders are delivered within 7-12 business days for mainland Spain and the Balearic Islands. For the Canary Islands, Ceuta, and Melilla, it may take longer due to customs procedures.

Can I return a product?

Yes, we accept returns within 14 days of receiving your order. Please refer to our returns policy for more information.

How can I track my order?

Once your order has been shipped, you will receive an email with the tracking number.

How can I contact you?

You can write to us via our contact page.